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Service Dogs that are individually trained to perform tasks for guests with disabilities, as well as those in training in accordance with applicable laws, are allowed into Lumen Field and the Lumen Field Event Center. All other animals, including emotional support animals, are prohibited. Lumen Field may require a service animal to be removed if: (i) The animal is not trained to urinate and defecate outside of the Facility or in an appropriate place as designated by Lumen Field; or (ii) The animal is exhibiting behavior beyond reasonable control (in Lumen Field’s discretion), and no appropriate measures are being implemented to manage or restrain the animal effectively.
Government-funded Personal Care Attendants (PCAs) whose attendance is required for ticketed guests with severe disabilities may receive complimentary admission to Lumen Field for Seattle Seahawks events. Subject to availability, PCAs will be provided a seat or alternate location in proximity to the guest. The PCA must not participate in services or attractions apart from the guest who requires assistance from the PCA.
All requests for PCA admission must be made at the time of the guest’s ticket purchase and through the Seahawks Box Office at (888) 635-4295. Tickets, including that of the PCA and guest, must be picked up in person at the Lumen Field Ticket Office.
Should the guest or PCA misrepresent the purpose of the tickets, including PCA’s attendance or that the PCA has acted as a guest rather than performing the functions of a PCA while at a Seattle Seahawks event, the Seattle Seahawks reserve the right to eject both the PCA and guest from the event and may lead to revocation of future ticket privileges.
For more information regarding the PCA policy please contact the Seahawks Ticketing Office at 888-NFL-HAWK.
Lumen Field now offers in-game captioning along the reader boards between the 200 and 300 levels. These are placed around the entire stadium.
All concession stands and restaurants in the stadium are ADA-Compliant. Additionally, all permanent concession stands accept credit card payment.
Please refer to specific events for parking availability in the North Lot and Lumen Field Parking Garage. Additional ADA parking is available at the Union Station Garage on a first come, first served basis. There is designated ADA drop-off area on 1st Ave S and S Charles St, where you can pull in and drop off guests just outside the stadium Pro Shop. Wheelchairs are available on-site by asking any Lumen Field Event Staff member.
The passenger and disabled drop-off zone is located off the intersection of S Charles St. and Occidental Ave., accessible from 1st Ave. S. Drivers may drop off their passengers adjacent to the stadium prior to parking. Traffic congestion can be a problem if you don’t arrive early! You cannot park in the drop-off zone. Similar access for passenger pickup will be provided post-game, with traffic delays possible.
For guest safety and convenience there are several First Aid Stations located throughout the stadium and event center. In an emergency, please notify the nearest Guest Services representative for assistance or directions. First Aid stations can be found at the following locations:
Automatic External Defibrillators (AED’s) are located throughout the facility.
If you need accommodations because of a disability to access the events and services at Lumen Field and Lumen Field Event Center, please contact us at (888) 635-4295.
Four ramps are located in all the corners of the stadium: Cascade Ramp, Rainier Ramp E, Rainier Ramp W, and Olympic Ramp. All ramps access the upper levels of the stadium and are ADA-compliant.
Restrooms are located throughout the stadium and event center and are all ADA-compliant. Family restrooms with baby-changing tables and chairs for nursing are also available throughout the facility.
Ticket fraud includes but is not limited to misrepresentation of a disability. Management reserves the right to take appropriate action regarding misrepresentation, which may result in seat relocation, ejection from the stadium, or revocation of ticket privileges. If it involves a Season Ticket Holder, this may include revocation of season tickets.
Wheelchair escort services are available to fans needing accessible assistance. Simply let a Lumen Field Event Staff member know at gate entry and they can assist. A wheelchair will be dispatched and an Event Staff member will escort you to your seat, and then arrange a time for pick-up at the end of the game.
Wheelchair escort services are only available from gate to seat, and seat to desired exit. Bringing a personal mobility device is recommended should you need assistance with movement to concessions, restrooms, etc.
